FAQs

How do I make an order?

A: 1.Once you want to make an order, choose your size and color and click on the 'ADD TO CART' button on the product page.
2.Review the items in your shopping cart by clicking the 'VIEW CART' button .
3.Click on 'CHECK OUT' to write down your address.
4.Choose a payment method by clicking “CONTINUE TO PATMENT METHOD” to complete your order.

How can I choose the right size?

A: We adopt international size chart which you could see here: www.purplepineapplefitness.com/pages/size-chart
Please compare it with your own body size. And for each product, it has a detailed size in description. You need to scroll it down to see it. And you can also see if it has various size available.

Which destination does purplepineapplefitness ship to? How long does the delivery take?

A: We could ship worldwide. Receiving Time=Processing time + Shipping time
It normally takes 3-5 business days for us to process your order.
And the shipping time is 5-7 workdays for express shipping and a few more days for standard shipping.

How much will I pay for the delivery?

A: The shipping fee is about €15 and you will get a free shipping when your order is or over €180. 

How much duties and taxes will I have to pay?

A: In general, there are only a small number of countries that need to clear customs. If your order need to be cleared, and you need to make a payment , please contact with us directly first. We will do our best to solve the matter for you. Please do not worry about it.

Which payment method does purplepineapplefitness accept?

A: We only accept paypal account or credit or debit card via paypal now. So sorry for causing you such inconvenience.
Please visit https://www.purplepineapplefitness.com/pages/payment-methods to view the detailed about our payment methods.